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Shipping Policy

Dahesh Heritage offers the following shipping options:

Standard Shipping:         $ 3.99

Orders usually ship within 24 hours of receipt. Your order will ship UPS ground, unless otherwise specified, and will be received within 7-10 business days.

3 Day Select Shipping:     $check with UPS

Orders placed by 11am will be shipped out same day and will be delivered within 3 business days. Example, if you place an order at Monday 10am Standard Eastern Time you will receive your order Thursday.

Next Business Day shipping: $26

Orders placed by 11am will be shipped out same day and will be delivered the next business day. Example, if you place an order Friday at 10am Standard Eastern Time you will receive your order Monday.

How can I track my parcel?

Completing the registration process will allow you to set up an account within the MC Club. Each order within the MC Club is assigned a Parcel Consignment Number to track your order through our chosen courier UPS. This may not be available immediately, so please check the MC Club page for further details.

How will you ship my order?

All parcels are dispatched via UPS who deliver Monday to Friday 9.00am to 6 pm and will require a signature upon delivery only if you request this option. Hours will vary for holidays. Once your order has been dispatched we are unable to change the delivery address. Changes of address will need to be made with UPS directly using your consignment number.

How can I cancel my order?

Orders can be cancelled by emailing us. Please note that orders cannot be cancelled once goods have been dispatched, therefore goods must be returned using our returns policy.

Returns Policy

Dahesh Heritage will refund all purchase and shipping costs for any damaged goods. Please return all items in their original condition within 30 days of the shipment date listed on your packing slip. Please include your packing slip within the return package. Refunds will be made in the form of the original payment method, and should be received within 5-10 business days. We will notify you via e-mail of your refund once we have received and processed the returned item. Damaged goods may also be returned in person to our store, located at 1775 Broadway Suite 533 New York, NY 10019. All other purchases are non-refundable.

 

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